We are so often complimented by letter, in person, or over the phone by our customers. They thank us for helping them, for treating them well, for going the extra mile, and doing things right. Here are some excerpts from letters and comments that we have received over the years.
“…one of your employees was so kind, patient and helpful to me. I am a very busy person and I just had to take the time to write you and commend your employee for a job well done.” – a local university administrator.
“…We would like to say that one of you staff was very helpful and assisted us greatly in finding what we needed. I felt I should write this note to tell you, in a day where this kind of service is so rare.” - a small local business.
“Your time and attention has allowed us to invest more in giving service…Thank You so much for the oomph it takes to go that extra mile—it means a lot!” – a Brooklyn-based non-profit organization.
“After many years of doing business with Peck’s, I decided to write this letter to compliment your company and let you know why we remain one of your loyal customers. Over the years we have received very competitive prices and your level of customer service has always been outstanding. ..You have proven many times over that bigger is not better. Thank you for many years of good service.” – an administrative assistant for a local manufacturer.
“I would like to take a minute of our time to say thank you for you company’s excellent service. ...I always get the respect and help that I need and want from whom ever answers the phone. I appreciate what good service and reasonable prices your company has to offer, and want to say it has not gone unnoticed. Thank you.” - an employee of a local accounting firm.
“I’m writing to tell you quite formally how terrific you’ve been in helping me plan, design and furnish my new office. The typical response that I’ve been getting from my clients and prospects is- Wow!” – President of a financial securities firm in Manhattan.
“The level of expertise and professionalism that I encountered in dealing with your firm was very much appreciated, especially when you consider the amount of detail that was involved in seeing such a large furniture project through.” - a computer software company located in midtown.
“I had met with several office furniture companies before deciding to use Peck’s to re-do our offices. Yes, I know that I received dramatic, real cost savings regarding the prices that I paid. More importantly to me, you continually went the extra mile in treating my account with utmost care.” - Operations Manager of a Brooklyn-based Manufacturer.
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